How to pair to the app
- Firstly, turn on your phones Bluetooth
- Open the doppel app and click "Pair" on the "My doppel" page
- Follow the instructions to pair using your charging base or the touch gestures
- Once the app finds your doppel it will confirm "doppel found".
- A Bluetooth Pairing Request pop-up will appear please select "Pair" to complete the process. If this pop-up disappears before you've selected "pair" you may experience some issues. Therefore you'll need to start steps 1-4 again.
6. Once you have selected "Pair" your doppel is now connected. You'll be prompted to add your resting heart rate. If you have already done so you can select "not now"
How to re-pair your doppel
Bluetooth works in different ways on different devices. If your doppel disconnects unexpectedly, follow these steps to reconnect it.
- If after pairing the connection has failed please click "Retry" to pair with the app again.
- If this does not work please select "Unpair from app". You will then be prompted to pair again. Please follow the process as detailed in the above section "How to pair to the app"
- After re-pairing you may be prompted to reset your doppel. Please allow up to two minutes for this process to complete