Doppel Bricked up after firmware upgrade



1 comment

  • Official comment
    Customer Support

    Hi Keith,

    Thank you for getting in contact We're really sorry that you are experiencing this issue. If we can not resolve this problem remotely, then we will send out a replacement, no problem at all. 

    It sounds like a failed firmware update - and as such doppel became stuck in a loop meaning it became completely unresponsive.

    Please follow the steps in the following article

    We do also have a new app update releasing which should also see an improvement in the process of updating your firmware. Please let me know you get on. Huge apologies for the inconvenience.

    Best Wishes,


    doppel Community Manager

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