Customer Support
- Total activity 290
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Activity overview
Latest activity by Customer Support-
Customer Support created an article,
How do I create an account on the doppel Beta app?
If you are participating in a doppel pilot, you will be required to use the doppel Beta app. Please follow the instructions below for creating an account. 1. Open the doppel Beta and select Create ...
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Customer Support created an article,
How long should I wear doppel for
doppel works best when you need it most and there is no designated length of time that you must wear doppel for. Can I wear doppel all day? Yes. Many of our doppelgangers who use doppel to help m...
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Customer Support created an article,
When do I receive doppel if I have paid using Sezzle?
When you place your order using Sezzle, you will pay for the first installment. Once this first payment has been successfully processed your order will be dispatched immediately.
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Customer Support created an article,
Last date of purchase for EU customers
We will no longer be shipping to the EU Due to the great uncertainty around the impending Brexit deal or no deal, we regret to share the news that we will no longer be shipping to countries in th...
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Customer Support created an article,
How do I make an early Sezzle payment?
When it comes to paying off an order, you can either let the installments be charged on their scheduled due dates, or you can pay them off early. Paying installments off early can often increase y...
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Customer Support commented,
Thank you for reaching out to us. We're really sorry you've experienced this, this definitely isn't the experience we want you to have. We have sent you a direct message to arrange a replacement fo...
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Customer Support created a post,
You don't have to be productive during a pandemic
We're reaching for small moments of relief in any way we can, so we've listed five mindfulness techniques that engage the senses you bring you small moments of calm. We're going through a pandemic...
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Customer Support created a post,
Tell us something good
By now many of us are in lockdown, and whilst we're staying inside to ensure we look after our physical health, we're also doing everything we can to take care of our mental health. One of those wa...
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Customer Support created a post,
Five New Way to Use Your doppel
Hello, doppelgängers, We hope you are doing as well as can be during the uncertainty of a pandemic. So much of our lives have changed and been disrupted, and as we’re all experiencing these changes...
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Customer Support commented,
Official comment Hi André, I am sorry that you seem to be having issues with your doppel, we can absolutely arrange a replacement. doppel's vibration is quiet but if you hold it up to your ear you can hear the moto...