Customer Support
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Thank you for reaching out to us. We're really sorry you've experienced this, this definitely isn't the experience we want you to have. We have sent you a direct message to arrange a replacement fo...
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Official comment Hi André, I am sorry that you seem to be having issues with your doppel, we can absolutely arrange a replacement. doppel's vibration is quiet but if you hold it up to your ear you can hear the moto...
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Official comment Hi Brandon, Thank you so much for sharing your feedback with us, this is so valuable and we really appreciate you taking the time to be so detailed. It's great to hear that you do enjoy using doppe...
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Official comment Hey Mark, I am so sorry that your experience has been far from perfect, we really do take on board all of your feedback and suggestions. Your experience is the most important thing when it comes to...
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Official comment Hi Mark, Thank you for getting in contact I sincerely apologize for the scratches that were on your doppel, none of current stock is returns so that certainly should not have passed our quality con...
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Hi Mark, Thank you for sharing this. This is absolutely accurate, but as we’ve got customers all over the world different contexts apply, we’ve messaged you directly to explain how this works in th...
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Official comment Hi Jo, Excellent question! It doesn't take long to notice the effect of doppel, but doppel's effect is most noticeable when you use it in the scenario's that you most want to change how you feel. F...
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Official comment Hey Frankie, Thank you for dropping by the community and making this suggestion. A 12-month warranty is fairly standard but we'd be very open to offering an option for extending the warranty period...
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Official comment Hi Robert, Thanks for getting in contact. The black doppel is back in stock, in both the straight strap and tapered strap versions. doppel can be purchased here https://feeldoppel.co.uk/products...
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Hey Nicholas, This is amazing! I really enjoyed reading this - I’m inspired to try some of these processes now. That’s cool that you’re a musician. What sort of music do you create? I appreciate y...